The policy momentum on digital transformations and the future of work (FoW) is building and is
resulting in recommendations at the EU level. In past innovation cycles, the active involvement of
both social partners in updating standards and bargaining fair framework conditions have proven to
deliver more inclusive results. However, in the post structural reform era, social dialogue seems
weakened. Given the unprecedented scale and scope of digital change, policy action will be needed
and a case for a tri-partite steering should be made. This study sets out to outline the different
dimensions of the digital transformation on sectors and business models, and hence on the quantity
and quality of work. Based on a TUAC member survey, peer-to-peer reviews and in-depth research,
the study presents a typology of existing policy processes in Europe, the involvement of trade unions
therein (or the lack thereof) and complementary social partner activities that often fill the gaps. The
study features best practice examples and case studies on Germany, Austria, Italy, Spain, Sweden,
Denmark and the UK. The findings show that policy discussions are uneven in terms of ambition,
coordination and stakeholder consultations. In parallel, bi-lateral social partner and unilateral trade
union activities are underway and need an enabling environment. Based on the results, suggestions are
made on what could be done at the policy level to shape the FoW together with all stakeholders on
board.

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